Understanding Fire Risk Assessments

We’re required to carry out Fire Risk Assessments to all our buildings that have more than two homes and a communal area.  

The assessments are carried out by competent contractors, who identify any possible fire hazards in the communal spaces of our buildings.  

Recommendations on how to resolve the hazards are then passed onto us so that we can remove or reduce the risk.  

The contractors that we work with include:  

• Ridge and Partners LLP 

• Faithorn Farrell Timms (FFT) 

• Frankham Group  

All contractors are required to carry an ID card. If you wish to verify the identity of anyone who arrives at your block on behalf of Phoenix, you can call us on 0800 0285 700.  

If you would like a copy of your Fire Risk Assessment, you can visit the MyPhoenix resident portal or contact us.

For safety advice for all Phoenix homes, visit our home safety advice page. If you have any questions or concerns about safety in your home, do not hesitate to contact us.