- About us
- News and events
- Advice and support
We are passionate about offering a great place to work and retained Investors in People Gold accreditation in 2020.
We value collaborative working and encourage active staff participation and contributions to all that we do.
We're passionate about our community and we're passionate about success.
As we grow, we need to attract talented people with the right attitude to challenge and deliver innovative services and partnerships. We innovate by keeping our minds open to new approaches and possibilities. We lead and motivate our teams by communicating a clear purpose, so that people know why their work is important.
In return we will provide opportunities to develop your skills and encourage you to build a future with us. That includes an impressive range of employee benefits.
Wherever your expertise or aspirations lie - customer service, maintenance, resident Involvement, housing management, human resources, IT, development - we have a great deal to offer the right people.
This is a selection of responses from our staff to surveys in 2019:
"A great place to work with a clear social mission."
"The organisation is growing and changing all the time, and there is a solid commitment to invest in staff training."
"Lots is done here at Phoenix regarding diversity, mental health, disability etc"
"Broad diverse range of staff, starting to see that diversity reflected to a greater degree in management positions."
"Always a lot going on, the energy is great!"
"Love working at Phoenix. Don't remember the last time I moaned about getting up for work."
"I love Phoenix, it's the best organisation that I have worked in. Residents value what you do, managers are very supportive and colleagues are helpful."
"We all get on and support each other. Regardless of backgrounds, we have the same ethos in terms of giving great customer service to our residents, stakeholders and visitors."
"I love that Phoenix is resident-led."
"Great staff benefits package and good community focus."
"I have worked here for 5 years and remember the welcome I got when I first joined a friendly relaxing community work place. 5 years on I still feel the same. The opportunities you get are amazing."
"Phoenix is a very ambitious organisation and has achieved so much in 11 years. I am looking forward to the next 11 years and what we can achieve together."
We expect all our employees to be committed, hard working and to have the desire to deliver a first class service to our residents.
You should have:
If those are the kinds of challenges you are looking for, we would like to hear from you.
We're a very ambitious housing association and working for Phoenix can be demanding. Our aim is to contribute to the growth and development of our community, and that means always giving your best.
To help our employees, we have an impressive range of benefits, development initiatives and training programmes.
These are some of the benefits we offer to Phoenix Community Housing staff.
Phoenix is committed to equal opportunities and we are proud to be a Disability Confident committed employer.
The recruitment and selection process is an important part of Phoenix's efforts to achieve this. The process is comprehensive and rigorous to ensure that all applicants receive fair, equitable and objective treatment.
The process aims to ensure that the person who best meets the person specification is appointed without discrimination on the grounds of:
We expect all of our staff to share our commitment to safeguarding and promoting the welfare of vulnerable groups.
We also encourage all of our partner organisations and suppliers to be Disability Confident employers.
We offer a range of apprenticeships to give people the skills and experience to find long-term work.
Apprenticeships are a mixture of on-the-job experience and off-the-job training. On the job, you will gain key transferable skills such as:
Outside of the office you will spend time working towards a recognised Apprenticeship Framework.
During the apprenticeship within Phoenix you will be supported by your tutor and by an experienced manager.
To be eligible for the scheme you must:
Look out for more information on our news pages.
We are part of the wider Lewisham Council apprenticeship scheme. More details of apprenticeships on offer through this scheme can be found on the Lewisham Council website.