In this section...
We are passionate about offering a great place to work. We achieved Investors in People Gold in 2017 and were named for three years running among the Sunday Times Top 100 Not for Profit Organisations to Work For.
We value collaborative working and encourage active staff participation and contributions to all that we do.
We're passionate about our community and we're passionate about success.
As we grow, we need to attract talented people with the right attitude to challenge and deliver innovative services and partnerships. We innovate by keeping our minds open to new approaches and possibilities. We lead and motivate our teams by communicating a clear purpose, so that people know why their work is important.
In return we will provide opportunities to develop your skills and encourage you to build a future with us. That includes an impressive range of employee benefits.
Wherever your expertise or aspirations lie - customer service, maintenance, resident Involvement, housing management, human resources, IT, development - we have a great deal to offer the right people.
This is a selection of responses from our staff to the 2017 Best Companies survey:
“There is a positive can do attitude and a sense that we have shared goals and all strive to do better and give our best.”
“We have come a long way. Great benefits, great environment, great people.”
“A diverse selection of colleagues from all walks of life, ages and backgrounds. A common interest in making things work both within our organisation and with the local community.”
“In my own team we definitely have fun every day whilst also getting our work done.”
“Seeing the difference we have made to residents and the area they live in.”
“Our commitment to the community and going beyond our housing expectations when delivering services.”
“I love having the freedom to experiment and fail, and still have management support for my actions. Phoenix is an organisation that makes a difference to its residents and the local community and it’s good to be a part of that.”
“Phoenix is a great workplace because we are always pushing boundaries and changing the way we do things for the better!”
“The belief that we each have the power to make a difference to the lives of our residents and it's our responsibility to make it a positive difference.”
"The environment we work in is positive and inspirational and every day we see the residents and customers that benefit from the service we provide.”
“I love working for Phoenix Community Housing. It has made me feel valuable and professional. What a great place to work, learn, enjoy and interact.”
We expect all our employees to be committed, hard working and to have the desire to deliver a first class service to our residents.
You should have:
If those are the kinds of challenges you are looking for, we would like to hear from you.
We're a very ambitious housing association and working for Phoenix can be demanding. Our aim is to contribute to the growth and development of our community, and that means always giving your best.
To help our employees, we have an impressive range of benefits, development initiatives and training programmes.
These are some of the benefits we offer.
Phoenix is committed to equal opportunities and we are proud to be a Disability Confident committed employer.
The recruitment and selection process is an important part of Phoenix's efforts to achieve this. The process is comprehensive and rigorous to ensure that all applicants receive fair, equitable and objective treatment.
The process aims to ensure that the person who best meets the person specification is appointed without discrimination on the grounds of:
We also expect all of our staff to share our commitment to safeguarding and promoting the welfare of vulnerable groups.
We offer a range of apprenticeships to give people the skills and experience to find long-term work.
Apprenticeships are a mixture of on-the-job experience and off-the-job training. On the job, you will gain key transferable skills such as:
Outside of the office you will spend time working towards a recognised Apprenticeship Framework.
During the apprenticeship within Phoenix you will be supported by your tutor and by an experienced manager.
To be eligible for the scheme you must:
Look out for more information on our news pages.
We are part of the wider Lewisham Council apprenticeship scheme. More details of apprenticeships on offer through this scheme can be found on the Lewisham Council website.