Phoenix Voices...

Housing Officer Veronica meets a pug rehomed by Battersea
Veronica Brown and Jeffrey Williams

Veronica Brown and Jeffrey Williams are part of our Housing Management team. They help residents with a wide variety of tenancy issues, with responsibility for particular neighbourhoods and estates. In this blog, they reflect on...

A photo of some of the members of the Grounds Maintenance team
Ben Moss

Ben Moss is part of our Grounds Maintenance team. One year on from the service being taken in-house, he reflects on what’s changed.

As a local lad, I’ve been working in south east London for years, including for the company that Phoenix contracted to cut the grass, trim the...

Graphic reading 'Introducing the Phoenix Flyer'
Helen Whiteley

By Helen Whiteley, Resident Communications Group member

I hope you noticed our new newsletter. It’s different because our newsletter is now the Phoenix Flyer. I’ve always loved our newsletter because it’s a paper that belongs to us, the residents.

Our newsletter is...

Photo from Summer Fun at Bellingham Green of residents
Anne McGurk

Phoenix tenant and Chair of the Board, Anne McGurk, explains the importance of residents’ voices

Our wonderfully diverse community in Bellingham, Downham and Whitefoot is made up of individuals equally as wonderful. Some of us are struggling, and some of us are blossoming – but...

Skyping with Preston
David Yates

David Yates is a Tenant Board Member of Community Gateway Association, Preston. He has been an actively involved resident since 2012 when he joined their Gateway Committee. He is the Chair of their Editorial Panel, which is equivalent to our Resident Communications Group. Here he explains...

Board Chair Anne McGurk
Anne McGurk

Anne McGurk is Chair of the Phoenix Board and a retired head teacher. She is also a Phoenix tenant.

#HousingDay on Wednesday 10 October is a 24-hour social media-led celebration of the positive impact of social housing on millions of tenants. Now in its sixth year, the day...

Kate Stephens with Alison Inman
Kate Stephens

Kate Stephens is a member of the Residents Forum at Hexagon Housing Association, and a graduate of the 2018 Phoenix Academy, our 'school of social housing'. Kate is pictured here along with Chartered Institute of Housing President Alison Inman on graduation day. Kate's blog might inspire you...

Resident Amelie Konan
Amelie Konan

I hadn’t thought about asking my landlord for help updating my CV. But that’s exactly how I found the help I’d been seeking when someone suggested I visit The Green Man hub!

I found the job club, and Amy, and discovered a digital drop in running the next day. There I got to meet John, one...

Photograph of Phoenix employee in high vis jacket
Deirdre Kennedy

Deirdre is a Phoenix tenant and member of our Scrutiny Panel. Deirdre has previously written about the benefits of our weekly Digital Drop-in session.

The growth of technology has opened up...

Image of a caretaker checking a fire alarm in a communal area
Carmen Simpson

Carmen Simpson is Vice Chair of Phoenix’s Board and a Phoenix tenant, in line with our resident-led model which means that the largest group on our Board are residents, and our Chair and Vice Chair will always be tenants.

As residents, we want more than just to have a house or a...

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