Veronica Brown and Jeffrey Williams are part of our Housing Management team. They help residents with a wide variety of tenancy issues, with responsibility for particular neighbourhoods and estates. In this blog, they reflect on...
Phoenix Voices...
Veronica Brown and Jeffrey Williams are part of our Housing Management team. They help residents with a wide variety of tenancy issues, with responsibility for particular neighbourhoods and estates. In this blog, they reflect on...
Ben Moss is part of our Grounds Maintenance team. One year on from the service being taken in-house, he reflects on what’s changed.
As a local lad, I’ve been working in south east London for years, including for the company that Phoenix contracted to cut the grass, trim the...
By Helen Whiteley, Resident Communications Group member
I hope you noticed our new newsletter. It’s different because our newsletter is now the Phoenix Flyer. I’ve always loved our newsletter because it’s a paper that belongs to us, the residents.
Our newsletter is...
Phoenix tenant and Chair of the Board, Anne McGurk, explains the importance of residents’ voices
Our wonderfully diverse community in Bellingham, Downham and Whitefoot is made up of individuals equally as wonderful. Some of us are struggling, and some of us are blossoming – but...
David Yates is a Tenant Board Member of Community Gateway Association, Preston. He has been an actively involved resident since 2012 when he joined their Gateway Committee. He is the Chair of their Editorial Panel, which is equivalent to our Resident Communications Group. Here he explains...
Anne McGurk is Chair of the Phoenix Board and a retired head teacher. She is also a Phoenix tenant.
#HousingDay on Wednesday 10 October is a 24-hour social media-led celebration of the positive impact of social housing on millions of tenants. Now in its sixth year, the day...
Kate Stephens is a member of the Residents Forum at Hexagon Housing Association, and a graduate of the 2018 Phoenix Academy, our 'school of social housing'. Kate is pictured here along with Chartered Institute of Housing President Alison Inman on graduation day. Kate's blog might inspire you...
I hadn’t thought about asking my landlord for help updating my CV. But that’s exactly how I found the help I’d been seeking when someone suggested I visit The Green Man hub!
I found the job club, and Amy, and discovered a digital drop in running the next day. There I got to meet John, one...
Deirdre is a Phoenix tenant and member of our Scrutiny Panel. Deirdre has previously written about the benefits of our weekly Digital Drop-in session.
The growth of technology has opened up...
Carmen Simpson is Vice Chair of Phoenix’s Board and a Phoenix tenant, in line with our resident-led model which means that the largest group on our Board are residents, and our Chair and Vice Chair will always be tenants.
As residents, we want more than just to have a house or a...