The Green Man remains closed to the public. We are looking at options to offer in-person appointments as soon as it is safe to do so.

Residents can contact us by telephone and email as usual. The latest updates can be viewed here.

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There are several ways for you to get in touch with us. 

Email

You can contact us at any time by email at info@phoenixch.org.uk

So that we can best respond to your enquiry, if you are a Phoenix resident or leaseholder, please provide your full name and property address with any email correspondence.

Phone

Call us on: 0800 0285 700

If you are unhappy with our service and want to make a complaint, cick here.

Before you get in touch, have you checked to see if an answer to your question is on our website?

This could be much quicker than giving us a call.

Our website is full of information: from types of repair to reporting repairs, from managing your tenancy to advice on our employment and training programme. You can also visit our Frequently Asked Questions page for some common problems and how to resolve them.