The Board

Use the links below to find out more about our resident-led Board, what it's like to be a resident Board Member and details of our current Board Members.

About our Board

Our Board is made up of:

  • six residents
  • two Lewisham Council representatives
  • four independent members.

Our Chair and Vice Chair are both Phoenix tenants. 

The Board plays a comprehensive role in managing and scrutinising Phoenix, as well as setting our direction. The role is supplemented by Audit, Development and Human Resources and Remuneration sub-committees.

The Board members carry out a rigorous appraisal process and self-assessment of their effectiveness annually.

Board meetings

Members of the public are welcome to attend meetings. However, space is limited and we ask that you contact us in advance.

To find out when the next meeting is, please contact us

See our latest Board Papers

Being a Phoenix Board Member

We are proud to be a community gateway housing association. This means our Chair and Vice Chair are both Phoenix tenants, and residents are the largest group on our Board.

We hope the following information is useful to you if you are thinking of applying to our Board now or in the future. 

Why join our Board?

We are always keen to hear from people interested in joining our Board. You can be from any background. All we ask is that you are committed to helping us deliver our vision of working together to build a better future for our Phoenix community.

Becoming a Board Member is an opportunity to take an active role in overseeing how Phoenix is run, deciding how we spend our money, and setting our plans for the future.

You will be helping to improve the lives, homes and communities of thousands of residents in the Phoenix area.

Our Board is unusual in that tenants and leaseholders from the largest group. This reflects our commitment to put residents at the heart of everything we do through our community gateway model.

Resident shareholders vote to elect the resident members of our Board.

A chance to develop

Joining the Board is also an opportunity for personal development. As a Board Member you can gain a wide range of new skills, whether it's budget monitoring or working as part of a team. You will be offered an extensive programme of training to equip you with the information you need to direct the work of Phoenix.

There is a full induction programme for all new Board Members. You will also receive IT support.

How our Board operates

The Phoenix Board is made up of resident representatives, independent members and council nominees.

All Board members share collective responsibility for decisions taken by the Board and seek to work together in a professional and amicable way.

The role of the Board is to provide managerial oversight of Phoenix and to direct its managers and staff to ensure we achieve our aims and objectives.

As a Board member, you will have a key role in determining the future direction of services delivered to thousands of residents. This includes:

  • defining Phoenix’s aims and objectives and ensuring it meets them
  • establishing policies and plans for our future development
  • approving budgets, accounts and business plans
  • defining the levels and standards of service to residents
  • monitoring the performance and financial control of the organisation as a whole
  • appointing and appraising the performance of the Chief Executive and other senior managers
  • satisfying yourself that our affairs are conducted lawfully and in accordance with normal standards of performance and propriety.

Full details of the powers of the Board are set out in our Rules of the Association, which are available on request.

What is expected of you?

It is important that the Board works together as a team and that all members participate. It is also important that there is trust between Board Members and the Executive Team.

Board Members’ obligations include upholding Phoenix’s values and objectives, setting and upholding our core policies, contributing to and sharing responsibility for the Board’s decisions, attending appropriate meetings and representing Phoenix to the outside world.

Board members are expected to:

  • declare any conflicts of interest which may face them
  • respect the confidentiality of any information they are given
  • uphold the Code of Governance recommended by the National Housing Federation.


The Phoenix strengths define how we behave and interact with each other, our partners and our customers. We expect our Board Members to demonstrate the Phoenix strengths as well as our staff.

The Phoenix strengths are:

  • Community
  • Customer
  • Consideration
  • Collaboration

Our Board commitments

Board Members will have to make a number of commitments to Phoenix’s work.

These include:

  • Board meetings: The Board meets every other month, usually on the last Thursday of the month. Board meetings take place in the evening.
  • Sub-committee meetings – these take place regularly and cover particular areas of the Phoenix’s business, principally finance/audit, human resources & remuneration and development. We would expect each Board member to volunteer to be a member of at least one sub-committee relevant to his or her experience.
  • Representing the organisation at meetings with other bodies, at conferences and seminars and in meetings with residents.

We estimate that all Board Members will need to devote at least six hours a month to the role. Additional time will depend on what else you may wish to take part in.

You will receive a full Board Induction programme developed to meet your individual needs.

Declarations of Interest

In carrying out their responsibilities, Board Members need to be alive to potential conflicts of interest, which must be declared.

There are strict rules against any Board Member using their position for personal gain or benefit, or the gain or benefit of a family member, spouse or partner.

If you have this kind of connection with someone who is likely to want to do business with Phoenix, we would advise you against becoming a Board Member.


Service on the Board is voluntary and unpaid, although the Board can agree to pay members reasonable expenses in carrying out the organisation’s business.

Equality and diversity

The Phoenix area has a diverse, vibrant and strong community which we aim to promote and support. We will seek to ensure that the Board is fully representative of the local communities it serves, and will ensure that all members have a range of skills, up-to-date information and experience to enable them to carry out their duties effectively.

We positively encourage applicants from young people and from black and minority ethnic groups.


Residents of Phoenix who stand for election to the Board are expected to be of good standing.

That means you should:

  • be a full shareholder
  • have evidence of involvement in Phoenix. That could be attendance at our Community Links gatherings, or being involved in working groups.

You should not:

  • be willfully withholding rent or service charge payments from Phoenix
  • have any antisocial behaviour actions outstanding against you.

Full details of our eligibility criteria are available on request.

If you would like to find out more, please contact us.

Our Board Members

Carmen Simpson
“I spent my working life putting residents at the heart of decision making. I look forward to doing the same on the Phoenix Board.”

Carmen was elected as Chair of Phoenix in September 2021 and previously served as Vice Chair from 2016-2021. Carmen became involved in Phoenix after years of experience in resident involvement and housing management in Lewisham and Southwark, and she is passionate about ensuring all residents have the opportunity to have a say on issues that impact on their lives.

Fay Russell-Clark
Board Member
“Having grown up in the area, I’m excited to be on the Board, and to use my knowledge and experience for the benefit of local people and the community.”

Fay joined the Board in February 2022 and has lived in the south of the borough her whole life. She has an excellent knowledge of the local area, has studied and worked in Lewisham, and is passionate about her local community.

Fay has had many roles in the borough and, in turn, has learned a lot about local people's needs. She has run workshops for all ages of Lewisham residents around a plethora of subjects, including Healthy Eating, Mental Health and Healthy Relationships. 

Fay currently works in a marketing role at The University of Greenwich, and in her spare time, you can usually find her in one of the borough's green spaces - walking her German Shepherd dog, Sephiroth.  

Folashade Balogun
Board Member
“From the moment I stepped into the Green Man, Phoenix has felt like my second home. As a Board Member, I’m committed to ensuring residents are happy in their homes and improving their lives and their environments. I want to help to make Phoenix and our community greater.”

Folashade joined the Board in February 2022. She is a graduate of our Phoenix Academy and previously a volunteer for our digital team. A new resident of Phoenix, she lives in the Grove Park area. She is an excellent advocate of Phoenix and our Community Gateway Model. Folashade has excellent local knowledge of her area, alongside a deep understanding of social housing and the role of Phoenix in the community.

Cllr Jacq Paschoud
Council nominee member

Cllr Jacq Paschoud has lived in Lewisham for 30 years has been a Bellingham local councillor for many years. She has a Degree in Environmental Biology and since 1984, has been a professional storyteller. She has four grown up children, the youngest of whom has a complex syndrome giving her learning and neurological disabilities. Having supported her through school and college, she is now in supported living in an ‘intentional community’.

Cllr Jacq is passionate about children, young people and disability issues and as a member of LBL’s Overview and Scrutiny Panel is looking to bring these skills to her PCH Board role.

Kerry Heath
Kerry Heath
Independent member
“I have spent my working life committed to improving people’s lives through the provision of good quality, affordable housing. Phoenix enhances the lives of individuals as well as the wider community and I look forward to working with an organisation truly committed to both people and place”.

Kerry joined our Board as an independent member in 2018. She has worked for Hexagon for over 25 years, and has been a Director since 2007.  Prior to Hexagon she worked for housing consultancy, Walker Management.  She has an honours degree in Quantity Surveying and holds an MA in Housing Studies.  She is a Chartered member of the Royal Institute of Chartered Surveyors and is a Fellow of the Chartered Institute of Housing, and is also a Co-opted School Governor and Vice Chair for a local primary school. She is a current member of NHF’s “Delivering Great Homes” group.

Lucy Ferman
Lucy Ferman
Independent member
“I am delighted to join the Phoenix Board, a community-focussed organisation committed to everything I believe in, including most importantly resident-control. Many housing associations talk the talk when it comes to tenant engagement but there are few who live and breathe the values in practice to the extent that Phoenix does. To be able to contribute to its further development of much needed homes and services whilst ensuring appropriate levels of scrutiny and accountability is a privilege.”

Lucy became an independent Board Member in September 2018 having recently retired from her role as Director of PlaceShapers, the network of community-based housing associations of which Phoenix is a member. With a career in social housing spanning almost 40 years, she initially worked as a homelessness adviser in Brent, followed by senior roles at Lewisham Council and eight years with The Housing Corporation’s regulatory team. She became a housing consultant in 2001, combining this with a number of voluntary roles that now include organising her local parkrun, teaching English to speakers of other languages and taking her therapy dog into schools. Lucy is a governance specialist and has served as a Board Member in a number of capacities as well as advising on governance matters as a consultant. She lives in south London and is most likely to arrive at Phoenix on her bike!

Rebecca Clarke
Independent member
“Ever since walking through the doors of the Green Man for the first time, I have been nothing short of inspired. As a board member now I am committed to ensuring that Phoenix can continue its sector leading work with tenants at the heart of everything that we do. Being a part of an organisation like Phoenix is something I am immensely proud of!”

Rebecca became an independent board member in February 2021 and is currently the head of customer experience at Wolverhampton Homes. Having started her housing career as part of Orbit Group before moving to the CIH, Rebecca specialises in customer services, engagement and marketing. As a House of Stonewall champion, Rebecca is also passionate about all things equality and diversity, ensuring that housing can be as inclusive as possible. 

Michael Tisdell
Michael Tisdell
Leaseholder member
“I have been inspired by Phoenix’s story and hope to support Phoenix in remaining true to its founding principles, and keeping residents at the centre of everything we do together, as we continue to develop and grow."

Michael joined the Board at the end of March 2019. He is a leaseholder on the Meadows estate, and has previously been involved with Phoenix as a leaseholder representative on a working party for major works on the estate. Working towards a MsC in Transport Planning and Management, he has an interest in all things transport-related, but especially active travel (walking and cycling). He is very engaged with issues around sustainability and climate change, and aims to ensure Phoenix leads the way towards making South Lewisham more liveable. He is also a graduate of the Phoenix Academy programme which aims to encourage residents to become involved with Phoenix, and to join our resident-led Board.

Anne-Marie Danumah
Tenant member
“I want to use my experiences on the Board so that together, we can make our community greater”

Anne-Marie Danumah has a Degree in Finance and a master’s degree in Corporate Finance, and has had experiences working as a Director of Risk and Trade for a cocoa manufacturing company. She has also worked as a Business Advisory Consultant for KPMG and is currently working for the NHS as an Analyst.

Simon Barlow
Vice Chair
"As a Phoenix resident for almost the entire life of the organisation, and a Lewisham resident since 2003, I’ve seen the Phoenix area and our homes change for the better. I want to ensure the uniqueness of Phoenix and its approach to supporting the community continues and make an active contribution to this."

Simon was elected as Vice Chair of Phoenix in September 2021. Simon has worked in event management and marketing across a range of roles from front of house to leading a team for over 20 years. Passionate about people and ensuring they have the ability to grow and develop, he is an advocate of clear communication, honesty and integrity. During this time, he has been a Director and Chair of the Board of Venuemasters (now Academic Venue Solutions) and in his down time enjoys volunteering with a range of community and sporting organisations across London and the UK.

Within Phoenix, Simon has been a member of the Scrutiny Panel and before this conducted mystery shopping. A graduate of the Phoenix Academy and continuing with the Chartered Institute of Housing Level 2 Certificate in Housing Practice via Phoenix, Simon became a Board Member in September 2019.