Executive Team

Our Executive Team works closely with the Board to deliver our strategic objectives.

Denise Fowler

Chief Executive

Denise joined us as our Chief Executive in February 2022. She was previously the Chief Executive of Women's Pioneer Housing and before that was the Housing Ombudsman for England. In her earlier career she held a number of senior legal positions in government. Denise grew up in south London and continues to live locally. She is passionate about Phoenix's resident-led model and determined to ensure that we continue to work together to build a better future for our community. Denise is the co-founder of the Women's Housing Forum, which seeks to raise awareness of the links between women's housing needs and gender inequality.


Shaun Carr

Interim Director of Property and New Business

Shaun became our Interim Director of Property and New Business in April 2024. He has a wealth of experience in property roles, including as Group Facilities Director at Cygnet Health Care, Director of Property at Anchor, and Executive Director - Property Services at Curo. Outside of work, he has represented Great Britain at duathlon and triathlon, enjoys playing and watching live music and is studying to be a psychotherapist. 


Jonathan Lawn

Assistant Director, People Services and Communications

Jonathan joined the Executive Team in 2020 and has worked at Phoenix since 2013. He started his career as a journalist before progressing to a number of communications roles in first local government and then housing. At Phoenix Jonathan has developed and delivered communications and HR strategies, and now also oversees the organisation's facilities and corporate health and safety functions. He is an accredited coach and passionate about promoting better resident involvement and engagement at a national level.

Charlotte Spendley

Director of Finance and Resources

Charlotte joined Phoenix in March 2023 as our Director of Finance and Resources. She was previously Director of Corporate Services at Folkestone and Hythe District Council and is pleased to return to the sector following an earlier role as Head of Finance at East Kent Housing. She is a qualified chartered accountant and has significant experience of transformation programmes and has led a broad range of services over her career. Charlotte has recent experience of the financial and governance arrangements for the development of new garden town in Kent. Charlotte enjoys coastal walks with her dogs, eating out and swimming.

David Westworth

Director of Customer Services

David joined Phoenix in 2009 as Director of Customer Services. Previously he held senior positions at Westminster Council and at Hyde Housing Association, where he successfully delivered PFI contracts. David is focused on meeting Phoenix’s Customer Service standards by providing the best possible service both within the organisation and to customers. David holds a MSc in Housing and an undergraduate degree in Economics. He plays sport regularly and is a football and rugby enthusiast.