Phoenix Voices...
As a resident-led organisation, you know that your views play an essential part in how we are run as an organisation – from mystery shopping, staff interview panels, customer journey mapping, focus groups, up to committee and Board membership, including the roles of Board Chair and Vice Chair...
Carmen Simpson was elected as Chair of Phoenix in September 2021 and previously served as Vice Chair from 2016-2021. Carmen became involved in Phoenix after years of experience in resident involvement and housing management in Lewisham and Southwark, and she is passionate about ensuring...
Phoenix resident and previous Vice Chair of the Board, Carmen Simpson, has recently stepped up as Chair and has taken the time to reflect on her next steps with Phoenix.
I have worked in social housing for over 25 years. My last job was as a Resident Engagement Officer...