Current vacancies

Thank you for your interest in working for Phoenix Community Housing. 

You find details of any current job opportunities on the right of this page. Apprenticeship opportunities with Phoenix will be advertised by Lewisham Council. For details of current apprentieship opportunities and to apply, visit the Lewisham Council website

You can also find updates on vacancies at Phoenix by following us on Twitter and LinkedIn.

Privacy notice

You can find more information about how Phoenix processes information during the recruitment and selection process in our Recruitment Privacy Notice.

Service Charge Recovery Officer (1-year fixed term contract)
26 September 2021
£34,800 (+ excellent benefits package)
Service Charge Assistant
26 September 2021
£30,196 (+ excellent benefits package)
Performance and Compliance Officer
26 September 2021
£39,347 (plus excellent benefits package)
Investment Management Analyst
22 September 2021
£37,682 (+ excellent benefits package)
Income Officer
26 September 2021
£34,800 (+ excellent benefits package)
Housing Officers
3 October 2021
£34,800 (+ excellent benefits package)
Home Ownership Officer
26 September 2021
£34,800 (+ excellent benefits package)
General Enquires Advisor (part time)
3 October 2021
£16,232 pro rata (+ excellent benefits package)
Financial Wellbeing Advisor
29 September 2021
£34,800 (+ excellent benefits package)
Environment Services Operative
3 October 2021
£23,866 (+ excellent benefits package)
Community Engagement Officer (fixed term contract)
26 September 2021
£37,682 (+ excellent benefits package)
Service Charge Recovery Officer (1-year fixed term contract)
Closing date
26 September 2021
Salary
£34,800 (+ excellent benefits package)
Job Description

An opportunity to join a high performing income team to work on service charge recovery at an exciting time for Phoenix, as we look to take on the management of an additional 1,500 homes.

We are looking for someone who has excellent attention to detail and a good level of resilience – with detailed knowledge of landlord and tenant best practice and legislation.

You will be responsible for managing all enquiries from debtors, responding to telephone, face to face and written enquiries, giving advice and assistance as necessary, including home visits.

This role will manage the caseload for County Court MCOL action and you will be responsible for preparing cases, attending court and giving evidence as required. You’ll work with leaseholders offering debt counselling where suitable and ensuring that referrals to our financial wellbeing service are offered at the earliest possible time.  

This role will suit someone who is passionate, motivated, and highly organised. Bring us your: excellent communication skills, ability to work well under pressure, and ability to collaborate with others professionally both internally and externally. 

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We’re led by our residents, with tenants as our Chair and Vice Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area thanks to a £60million investment. Our first development – a 60-home extra care scheme for older people – has won a range of architectural awards.

We currently manage around 6,300 homes and are excited about the potential to grow as a housing association. We’re in advanced talks with another housing association, L&Q, over the potential transfer of 1,500 more homes in Grove Park to our management. We hope this will offer an opportunity for more residents to get involved with Phoenix and steer our future direction.

Our big ambitions apply to our staff too and throughout the challenges of the pandemic we maintain our commitment to being a great employer. We are very proud to have been reaccredited in 2020 as an Investors in People Gold organisation.

If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time and flexible working options.

Our benefits include 30 days annual leave (plus 8 bank holidays). We have a generous pension scheme along with a wellbeing programme, comprehensive learning and development package and a culture of employee involvement.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

How to apply

To apply for this role please complete our online application form, outlining how you meet the requirements of the role. You can find more information about the role in the job description below.

You can find more information about we process and store your data in our Privacy Notice.

Initial interviews for this role are scheduled for 5 October 2021.

Service Charge Assistant
Closing date
26 September 2021
Salary
£30,196 (+ excellent benefits package)
Job Description

An opportunity to join a high performing income team at an exciting time for Phoenix, as we look to take on the management of an additional 1,500 homes.

You will support the Service Charge Officer in the administration, calculation and accounting of service charge costs to residents for all properties managed by Phoenix Community Housing, ensuring compliance with legislation and agreements.

You will liaise professionally with third party suppliers such as energy providers to ensure services are being managed and billed appropriately.

You will be responsible for the estimation, calculation and accounting of service charge costs to residents for all properties managed by Phoenix Community Housing, ensuring compliance with legislation and agreements. That will include working with third party suppliers such as energy providers to ensure services are being managed and billed appropriately.

This role will suit someone who is passionate, motivated, and highly organised to ensure all requests are dealt with appropriately. Bring us your: excellent communication skills, ability to work well under pressure, and ability to collaborate with others professionally both internally and externally. 

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We’re led by our residents, with tenants as our Chair and Vice Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area thanks to a £60million investment. Our first development – a 60-home extra care scheme for older people – has won a range of architectural awards.

We currently manage around 6,300 homes and are excited about the potential to grow as a housing association. We’re in advanced talks with another housing association, L&Q, over the potential transfer of 1,500 more homes in Grove Park to our management. We hope this will offer an opportunity for more residents to get involved with Phoenix and steer our future direction.

Our big ambitions apply to our staff too and throughout the challenges of the pandemic we maintain our commitment to being a great employer. We are very proud to have been reaccredited in 2020 as an Investors in People Gold organisation.

If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time and flexible working options.

Our benefits include 30 days annual leave (plus 8 bank holidays). We have a generous pension scheme along with a wellbeing programme, comprehensive learning and development package and a culture of employee involvement.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

How to apply

To apply for this role please complete our online application form, outlining how you meet the requirements of the role. You can find more information about the role in the job description below.

You can find more information about we process and store your data in our Privacy Notice.

Initial interviews for this role are scheduled for the week of 4 October 2021.

Performance and Compliance Officer
Closing date
26 September 2021
Salary
£39,347 (plus excellent benefits package)
Job Description

Permanent

Do you enjoy collecting and analysing data and using it to make a difference? Do you have strong attention to detail? Can you also see the bigger picture?

The role of Performance and Compliance Officer role could be the perfect job for you.

As Phoenix’s Performance and Compliance Officer, you will work closely with the Head of Performance and Quality and Performance Analyst to analyse performance data to suggest service improvements.  You will help to ensure that we meet all our legislative and regulatory requirements by maintaining efficient systems and databases for the recording of and collection of data.

You will also provide project and administrative support to help develop and implement initiatives to improve services and drive performance.  

You will have sound experience of using IT systems, particularly MS Excel, and be able to work well under pressure. You will combine close attention to detail with strong analytical skills, efficient time management with excellent interpersonal skills and have the aptitude to work with a wide range of internal and external stakeholders, including directly with our residents.

You will be able to prioritise your workload and focus on necessary tasks. You will also have excellent communication skills at all levels in the organisation both verbally and in writing. This is a small team and an important part of the business, so you must be able both to work well in a team and use your own initiative, as well as manage and maintain stakeholder relationships. 

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We’re led by our residents, with tenants as our Chair and Vice Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area thanks to a £60million investment. Our first development – a 60-home extra care scheme for older people – has won a range of architectural awards.

We currently manage around 6,300 homes and are excited about the potential to grow as a housing association. We’re in advanced talks with another housing association, L&Q, over the potential transfer of 1,500 more homes in Grove Park to our management. We hope this will offer an opportunity for more residents to get involved with Phoenix and steer our future direction.

Our big ambitions apply to our staff too and throughout the challenges of the pandemic we maintain our commitment to being a great employer. We are very proud to have been reaccredited in 2020 as an Investors in People Gold organisation.

If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time and flexible working options.

Our benefits include 30 days annual leave (plus 8 bank holidays). We have a generous pension scheme along with a wellbeing programme, comprehensive learning and development package and a culture of employee involvement.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

How to apply

To apply for this role please complete our online application form, outlining how you meet the requirements of the role. You can find more information about the role in the job description below.

You can find more information about we process and store your data in our Privacy Notice.

Assessment and interviews for this role are scheduled for 30 September 2021.

Investment Management Analyst
Closing date
22 September 2021
Salary
£37,682 (+ excellent benefits package)
Job Description

We have a vacancy for an Investment Planning Analyst to process, maintain, and review key property data and ensure the efficient planning of our future works programmes. 

In this role you will work with the Strategic Asset Manager to develop asset management systems and business requirements in support of the asset management strategy. You will help deliver coordinated reporting and investment plans associated with the building safety and sustainability strategies.

Proficiency with Keystone stock condition database is ideal as you’ll be working to produce stock investment plans for reporting and budget setting. You’ll be looking for ways to monitor, input and improve current data processes, joining a great team of people to work with.

It’s a pivotal role and we need your help. If you have: knowledge of housing management IT systems, experience in database management and analysis of financial and asset management data, then we’d love to talk to you.  

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We’re led by our residents, with tenants as our Chair and Vice Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area thanks to a £60million investment. Our first development – a 60-home extra care scheme for older people – has won a range of architectural awards.

We currently manage around 6,300 homes and are excited about the potential to grow as a housing association. We’re in advanced talks with another housing association, L&Q, over the potential transfer of 1,500 more homes in Grove Park to our management. We hope this will offer an opportunity for more residents to get involved with Phoenix and steer our future direction.

Our big ambitions apply to our staff too and throughout the challenges of the pandemic we maintain our commitment to being a great employer. We are very proud to have been reaccredited in 2020 as an Investors in People Gold organisation.

If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time and flexible working options.

Our benefits include 30 days annual leave (plus 8 bank holidays). We have a generous pension scheme along with a wellbeing programme, comprehensive learning and development package and a culture of employee involvement.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

How to apply

To apply for this role please complete our online application form, outlining how you meet the requirements of the role. 

You can find more information about the role in the job description below.

You can find more information about we process and store your data in our Privacy Notice.

Interviews will take place in the week of 27 September.

Income Officer
Closing date
26 September 2021
Salary
£34,800 (+ excellent benefits package)
Job Description

We have a new opportunity for an experienced professional to support our income recovery efforts at an exciting time in our journey, and as we look to take on the management of an additional 1,500 homes.

As an Income Officer, you will work with colleagues to proactively engage with Phoenix residents who are in arrears and offer excellent customer service.

You will be responsible for each steps of the arrears procedure, including court action where required. The role will include home visits or virtual meetings to set up repayment plans and help residents take control of their finances.

You will be passionate, motivated, and highly organised to ensure all requests. You will have excellent communication and IT skills. You work well under pressure with an excellent ability to collaborate with others both internally and externally. 

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We’re led by our residents, with tenants as our Chair and Vice Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area thanks to a £60million investment. Our first development – a 60-home extra care scheme for older people – has won a range of architectural awards.

We currently manage around 6,300 homes and are excited about the potential to grow as a housing association. We’re in advanced talks with another housing association, L&Q, over the potential transfer of 1,500 more homes in Grove Park to our management. We hope this will offer an opportunity for more residents to get involved with Phoenix and steer our future direction.

Our big ambitions apply to our staff too and throughout the challenges of the pandemic we maintain our commitment to being a great employer. We are very proud to have been reaccredited in 2020 as an Investors in People Gold organisation.

If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time and flexible working options.

Our benefits include 30 days annual leave (plus 8 bank holidays). We have a generous pension scheme along with a wellbeing programme, comprehensive learning and development package and a culture of employee involvement.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

How to apply

To apply for this role please complete our online application form, outlining how you meet the requirements of the role. You can find more information about the role in the job description below.

You can find more information about we process and store your data in our Privacy Notice.

Initials interviews for this role are scheduled for 5 October 2021.

Housing Officers
Closing date
3 October 2021
Salary
£34,800 (+ excellent benefits package)
Job Description

We have a new opportunity for Housing Officers to join Phoenix at an exciting time in our journey and as we look to take on the management of an additional 1,500 homes.

As a Housing Officer, your focus will be to provide an effective housing management service. Responsibilities will include tenancy management, identifying and attending to estate improvement works, addressing anti-social behaviour and identifying support needs.

We are a resident-led housing association, and a significant part of your role willl involve resident involvement and community development, working collaboratively with our residents as well as our external partners and agencies to meet our performance standards.

We are looking for candidates who are self-motivated and can demonstrate a high level of empathy, tenacity and confidence when addressing a variety of issues and who thrive when proactively working with residents, colleagues and partners to improve our services.

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We’re led by our residents, with tenants as our Chair and Vice Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area thanks to a £60million investment. Our first development – a 60-home extra care scheme for older people – has won a range of architectural awards.

We currently manage around 6,300 homes and are excited about the potential to grow as a housing association. We’re in advanced talks with another housing association, L&Q, over the potential transfer of 1,500 more homes in Grove Park to our management. We hope this will offer an opportunity for more residents to get involved with Phoenix and steer our future direction.

Our big ambitions apply to our staff too and throughout the challenges of the pandemic we maintain our commitment to being a great employer. We are very proud to have been reaccredited in 2020 as an Investors in People Gold organisation.

If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time and flexible working options.

Our benefits include 30 days annual leave (plus 8 bank holidays). We have a generous pension scheme along with a wellbeing programme, comprehensive learning and development package and a culture of employee involvement.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

How to apply

To apply for this role please complete our online application form, outlining how you meet the requirements of the role. You can find more information about the role in the job description below.

You can find more information about we process and store your data in our Privacy Notice.

Assessment and interviews for this role are scheduled for the week of 11 October 2021.

Home Ownership Officer
Closing date
26 September 2021
Salary
£34,800 (+ excellent benefits package)
Job Description

We are looking for an exceptional person who has experience of leasehold management and commercial leases to join Phoenix at an exciting time in our journey, as we look to take on the management of an additional 1,500 homes.

As a Home Ownership Officer, you will collaborate with our leaseholders and internal teams to improve the leasehold experience.

You must have excellent organisation skills and strong influencing/communication skills. You will be adept at IT systems, as well as a good team worker and able to work well under pressure. You will combine close attention to detail and efficient time management with excellent interpersonal skills and an ability to work with a wide range of internal and external stakeholders.

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We’re led by our residents, with tenants as our Chair and Vice Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area thanks to a £60million investment. Our first development – a 60-home extra care scheme for older people – has won a range of architectural awards.

We currently manage around 6,300 homes and are excited about the potential to grow as a housing association. We’re in advanced talks with another housing association, L&Q, over the potential transfer of 1,500 more homes in Grove Park to our management. We hope this will offer an opportunity for more residents to get involved with Phoenix and steer our future direction.

Our big ambitions apply to our staff too and throughout the challenges of the pandemic we maintain our commitment to being a great employer. We are very proud to have been reaccredited in 2020 as an Investors in People Gold organisation.

If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time and flexible working options.

Our benefits include 30 days annual leave (plus 8 bank holidays). We have a generous pension scheme along with a wellbeing programme, comprehensive learning and development package and a culture of employee involvement.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

How to apply

To apply for this role please complete our online application form, outlining how you meet the requirements of the role. You can find more information about the role in the job description below.

You can find more information about we process and store your data in our Privacy Notice.

Initial interviews for this role are scheduled for 1 October 2021.

General Enquires Advisor (part time)
Closing date
3 October 2021
Salary
£16,232 pro rata (+ excellent benefits package)
Job Description

20 hours per week, over 5 days. Lunchtime cover

We have a great opportunity for a customer driven individual to join Phoenix at an exciting time, as we look to take on the management of 1,500 additional homes.

You will act as an ambassador for our organisation by delivering an outstanding customer experience to all residents at the first point of contact.

As a General Enquiries Advisor, you will interact with residents daily. You will need to have excellent communication and listening skills, as well as a pleasant phone manner to manage and resolve a range of enquiries including general tenancy management, income and responsive repairs.

Based within the Customer Services Team you will be passionate, motivated, welcoming and highly organised to ensure all requests and tasks are provided in a ‘one stop shop’ service.

You will be confident in managing your workload and work well under pressure with an excellent ability to collaborate with other departments and bring good administration and organisational skills to the role.

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We’re led by our residents, with tenants as our Chair and Vice Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area thanks to a £60million investment. Our first development – a 60-home extra care scheme for older people – has won a range of architectural awards.

We currently manage around 6,300 homes and are excited about the potential to grow as a housing association. We’re in advanced talks with another housing association, L&Q, over the potential transfer of 1,500 more homes in Grove Park to our management. We hope this will offer an opportunity for more residents to get involved with Phoenix and steer our future direction.

Our big ambitions apply to our staff too and throughout the challenges of the pandemic we maintain our commitment to being a great employer. We are very proud to have been reaccredited in 2020 as an Investors in People Gold organisation.

If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time and flexible working options.

Our benefits include 30 days annual leave (plus 8 bank holidays). We have a generous pension scheme along with a wellbeing programme, comprehensive learning and development package and a culture of employee involvement.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

How to apply

To apply for this role please complete our online application form, outlining how you meet the requirements of the role. You can find more information about the role in the job description below.

You can find more information about we process and store your data in our Privacy Notice.

Interviews for this role are expected to take place in the week of 11 October 2021.

Financial Wellbeing Advisor
Closing date
29 September 2021
Salary
£34,800 (+ excellent benefits package)
Job Description

We have a new opportunity for a Financial Wellbeing Advisor to support our residents at an exciting time for Phoenix, as we look to take on the management of an additional 1,500 homes.

We are looking for someone has substantial experience of providing benefits advice and who will proactively engage with residents as part of an early intervention approach. You will be required to advise on budgeting and income maximisation, together with promoting benefit take-up. The role will also include providing advice on training schemes and employment initiatives. 

You will have excellent organisation skills and strong influencing/communication skills. You must be adept at IT systems, as well as a good team worker and able to work well under pressure. 

You should be able to combine close attention to detail and efficient time management with excellent interpersonal skills and an ability to work with a wide range of internal and external stakeholders.

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We’re led by our residents, with tenants as our Chair and Vice Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area thanks to a £60million investment. Our first development – a 60-home extra care scheme for older people – has won a range of architectural awards.

We currently manage around 6,300 homes and are excited about the potential to grow as a housing association. We’re in advanced talks with another housing association, L&Q, over the potential transfer of 1,500 more homes in Grove Park to our management. We hope this will offer an opportunity for more residents to get involved with Phoenix and steer our future direction.

Our big ambitions apply to our staff too and throughout the challenges of the pandemic we maintain our commitment to being a great employer. We are very proud to have been reaccredited in 2020 as an Investors in People Gold organisation.

If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time and flexible working options.

Our benefits include 30 days annual leave (plus 8 bank holidays). We have a generous pension scheme along with a wellbeing programme, comprehensive learning and development package and a culture of employee involvement.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

How to apply

To apply for this role please complete our online application form, outlining how you meet the requirements of the role. You can find more information about the role in the job description below.

Due to the nature of this job, it is a requirement that applications are to be treated as an exception under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. This post will be subject to a DBS check.

You can find more information about we process and store your data in our Privacy Notice.

Initial interviews for this role are scheduled to take place on Wednesday 6 October.

Environment Services Operative
Closing date
3 October 2021
Salary
£23,866 (+ excellent benefits package)
Job Description

We have a great new opportunity for two environment services operatives to join us as we look to take on the management of 1,500 more homes.

You will help us meet our commitment to building communities where people are proud to live, whether that’s cutting grass, trimming hedges or removing litter.

You will be confident about interacting with the public and be able to use your own initiative to solve problems independently. Self-motivation and flexibility are both key to working successfully in this role.

You should also hold a current drivers’ licence.

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We’re led by our residents, with tenants as our Chair and Vice Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area thanks to a £60million investment. Our first development – a 60-home extra care scheme for older people – has won a range of architectural awards.

We currently manage around 6,300 homes and are excited about the potential to grow as a housing association. We’re in advanced talks with another housing association, L&Q, over the potential transfer of 1,500 more homes in Grove Park to our management. We hope this will offer an opportunity for more residents to get involved with Phoenix and steer our future direction.

Our big ambitions apply to our staff too and throughout the challenges of the pandemic we maintain our commitment to being a great employer. We are very proud to have been reaccredited in 2020 as an Investors in People Gold organisation.

If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time and flexible working options.

Our benefits include 30 days annual leave (plus 8 bank holidays). We have a generous pension scheme along with a wellbeing programme, comprehensive learning and development package and a culture of employee involvement.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

How to apply

To apply for this role please complete our online application form, outlining how you meet the requirements of the role. You can find more information about the role in the job description below.

You can find more information about we process and store your data in our Privacy Notice.

Interviews for this role are expected to take place in the week of 11 October 2021.

Community Engagement Officer (fixed term contract)
Closing date
26 September 2021
Salary
£37,682 (+ excellent benefits package)
Job Description

6-month fixed term contract, with potential to extend

Community engagement underpins everything that we do here at Phoenix. We are looking to take on the management of 1,500 additional homes in Grove Park and need you to assist us in building stakeholder relationships. This means that you will be engaging residents to influence Phoenix’ services and look to increase our visibility in the community.

You will work to ensure that resident views are considered in identifying local needs and solutions. You will be working to engage residents, particularly those that may be marginalised, vulnerable or elderly.

The role is to integrate our new residents into Phoenix’ existing activities and provision, so a particular emphasis will be around building stakeholder relationships.

You’ll be working with local partners and community groups to improve community access and promote local events. In this you will direct and support resident volunteers as well as hold responsibility for budgets. 

If you are confident that you can work to delivery outcomes and social return on investment, and that you can demonstrate your ability to build and maintain effective relationships with a wide range of stakeholders, then please apply.

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We’re led by our residents, with tenants as our Chair and Vice Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area thanks to a £60million investment. Our first development – a 60-home extra care scheme for older people – has won a range of architectural awards.

We currently manage around 6,300 homes and are excited about the potential to grow as a housing association. We’re in advanced talks with another housing association, L&Q, over the potential transfer of 1,500 more homes in Grove Park to our management. We hope this will offer an opportunity for more residents to get involved with Phoenix and steer our future direction.

Our big ambitions apply to our staff too and throughout the challenges of the pandemic we maintain our commitment to being a great employer. We are very proud to have been reaccredited in 2020 as an Investors in People Gold organisation.

If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time and flexible working options.

Our benefits include 30 days annual leave (plus 8 bank holidays). We have a generous pension scheme along with a wellbeing programme, comprehensive learning and development package and a culture of employee involvement.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

How to apply

To apply for this role please complete our online application form, outlining how you meet the requirements of the role. You can find more information about the role in the job description below.

You can find more information about we process and store your data in our Privacy Notice.

Interviews for this role are expected to take place in the week of 4 October 2021.