We’d like to get your views on the introduction of a new rent credits and refunds policy...
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Since launching on 4 May 2021, nearly 300 Phoenix residents have signed up to our new look resident portal. Residents who register for an account can access their information, make payments, keep up top date with news in their area, contact us 24/7 and book repairs online.
Registering for MyPhoenix is simple; all you need is internet access and your personal details, including your tenancy number. You can find your tenancy number on your most recent rent or service charge letter. Don't have access to a computer, laptop or smartphone? Don't worry, we can help you get online with a digital device through our Connected Together Programme. Contact us for more information.
If you register for a new account 30 days from when the portal launches, you could be in with a chance to win a brand-new iPad (x1) or Echo Dot (x2) by being automatically entered into a prize draw. The Prize Draw closes on 4 June 2021.
To find out more about the portal, you can watch the video below.