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Launching May 2021: New Look MyPhoenix Portal

Updated: 31 March 2021 at 13:34pm

We're pleased to announce that we will launch our revamped resident portal in May 2021, allowing you to access your information quickly - 24 hours a day, seven days a week.

As well as offering instant access, the MyPhoenix resident portal will allow you to make payments, set up Direct Debits, book repairs online, view your account details and stay up to date with important news and updates about your home and area. 

If you're a resident who already has an account, all you have to do is log in as usual when the portal launches. If you haven't got an account yet, we will send you details on how to log in when the portal launches.  

Registering for MyPhoenix is simple; all you need is internet access and your personal details. Don't have access to a computer, laptop or smartphone? Don't worry, we can help you get online with a digital device through our Connected Together Programme. Contact us for more information.

Competition Time! 
If you register for a new account 30 days from when the portal launches, you could be in with a chance to win a brand-new iPad (x1) or Echo Dot (x2) by being automatically entered into a prize draw.

Keep an eye out to keep up to date with news about the portal.