These are the summary reports of the work by our Resident Scrutiny Panel, including key findings and suggestions for improvement.
| Attachment | Size |
|---|---|
 December 2019 | Void Standard | 247.54 KB |
| November 2019 | Role of Housing Officers and Phoenix's approach to 'at risk' residents | 233.33 KB |
| August 2019 | Fencing Review | 290.55 KB |
| February 2019 | Garden scheme | 3.27 MB |
| November 2018 | Caretaking Services | 1.4 MB |
| March 2018 | Repairs Volumes | 759.44 KB |
| June 2017 | Handyperson Service | 286.88 KB |
| November 2016 | Complaints | 1.57 MB |
| May 2016 | New Tenant Sign-up | 182.66 KB |
| September 2015 | Out of Hours Emergency Service | 853.03 KB |
| March 2015 | Repairs Satisifaction | 1.57 MB |