Congratulations to the latest graduates of our school of social housing - the Phoenix Academy!...
The winter months is the busiest time for our repairs team, so now is the time to plan for the colder months and get your home ready before the temperature drops.
it's important to us that you have a safe, warm, and comfortable home, so we’ve prepared some helpful tips so that you and your family can stay warm all winter - from testing your heating to reducing damp and mould.
To help you get ready for winter, we’ve put together a video to help prevent damp and mould – a common issue that happens during winter. You can watch it below
In the run up to the winter months, we are working with HealthyHomes to do comprehensive mould assessment of homes at risk of damp and mould. An assessment will include:
If you have any questions about how to spot damp and mould, we have created a handy leaflet, some FAQs and a resident information sheet. If you need to report a repair to us or to report damp and mould, please contact us on 0800 0285 700.