We’d like to get your views on the introduction of a new rent credits and refunds policy...
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If you're a Phoenix Gold Club member, please look out for a special delivery over the next couple of days - your Gold Club vouchers are on their way!
Gold Club is an opportunity to thank our residents. When Phoenix Community Housing residents keep appointments, do things like pay by direct debit, keep your payments up-to-date – or even just join – you enable us to run our services more efficiently, helping us to save money that we can then invest elsewhere to improve our services.
To thank you, we give you points that at the end of each year are tallied up and are returned to you in the form of Love2Shop vouchers for some high street stores.
If you earnt points between 1 July 2018 and 30 June 2019, your vouchers will reach you soon. Keep an eye out for this year’s vouchers delivered by a courier company called DX. You may have received them already – but if not, keep an eye out for deliveries and then let us know on Twitter (@phoenixtogether) or Instagram (@phoenixtogether) how you’re going to use your rewards!