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Phoenix has been named as one of the most innovative housing associations in the UK, in recognition of our work to empower and support more of our residents to become involved.
We've been shortlisted as Innovator of the Year: Tenant Services at the UK Housing Awards 2020 for our work on the Phoenix Academy. As one of the few resident-led housing associations in the UK, our school of social housing was set up to help ensure our model was sustainable, bringing in more diverse residents and giving them the skills and confidence to get involved at all levels of the organisation.
Since being set up in 2014, nearly 180 people have graduated with a qualification in social housing and gone on to join our involved groups, work with Phoenix, and even join our Board. Graduates have ranged from 13-year-old Zainab - the youngest person in the UK to gain a qualification in social housing - to our three newest Board members.
The academy was officially recognised by the Chartered Institute of Housing in 2018, now offers Levels 2, 3 and 4 qualifications, and was previously named Best Training Scheme at the 24housing Awards.
Anne McGurk, tenant Chair of Phoenix, said: “They’re giving residents the equipment, the knowledge, the skills which will enable them to take part and to make changes in any organisation.”