Photo of a child at a Phoenix community event

10 years together: take a look at our Annual Report

Updated: 24 August 2018 at 08:59am

We're delighted to present our Residents' Annual Report for 2017-18

Produced by members of our Resident Communications Group, this year's report is a little special. Its theme is Our First 10 Years Together because it's not only a record of how Phoenix performed during 2017-18, but also a celebration of some of the milestones and achievements in our first 10 years as London's first resident-led housing association.

The report details how we are meeting the standards set by our regulator and how our performance compares to other landlords and the targets that our Board sets.

There's lots to be proud of - our rents remain among the lowest in Lewisham, and last year 91% of tenants were 'very or fairly' satisfied with their last repair. We also helped our residents to access additional benefits and income totally £551,000. 

We've made lots of progress over the last 10 years. One thing that hasn't changed is our vision: "To work together to build a better future for our Phoenix community." The report looks to our ambitions over the next decade and what they mean for all who live and work in south Lewisham.

Key to this future are our tenants and leaseholders. We need everyone to become active and involved, helping us to make the changes and improvements we want to see.

In 2018-19 we'll be making plans for our next 10 years and we want to hear from as many people as possible, so we can make sure our plans reflect the views and ambitions of everyone who lives in our area.

If you'd like to become more involved and to give your views, please get in touch. We'd love to hear from you. 

Take a look

You can read the annual report online, along with our Statutory Accounts, and request print copies of both by contacting us. Print copies of the report are also available from The Green Man.