 Abandoned Vehicle Policy (July 2015) | 260.04 KB |
| Abandoned Vehicle Policy - Easy Read (July 2015) | 880.84 KB |
| Aids and Adaptations Policy (March 2010) | 130.82 KB |
| Allocations and Lettings Policy (March 2017) | 35.04 KB |
| Allocations and Lettings Policy Picture Version (March 2017) | 588 KB |
| Anti-fraud and Corruption Policy (November 2018) | 434.88 KB |
| Asbestos Policy (March 2016) | 573.88 KB |
| Assignment of Tenancies Policy (March 2014) | 178.44 KB |
| Buy Back Policy (February 2012) | 80.23 KB |
| Call Recording Policy (November 2012) | 105.9 KB |
| Caretaking Policy | 86.79 KB |
| Community Volunteers Policy (November 2017) | 353.3 KB |
| Complaints Comments and Compliments Policy (January 2019) | 345.96 KB |
| Compensation Policy (April 2013) | 128.46 KB |
| Conversion of Green Spaces to Parking Policy (2013) | 138.22 KB |
| Conversion of Green Spaces to Parking Policy - Easy Read (2013) | 1.08 MB |
| Decant & Temporary Transfers Policy (November 2017) | 435.76 KB |
| Dignity at Work Policy (December 2010) | 187.97 KB |
| Discretionary Reduction in Major Works Service Charges Policy (September 2017) | 423.66 KB |
| Disposal of Assets Policy (November 2017) | 337.04 KB |
| Domestic Violence Policy (February 2013) | 125.87 KB |
| Door Entry Fob Management Picture Version Policy (November 2017) | 401.45 KB |
| Door Entry Fob Management Policy (November 2017) | 345.68 KB |
| Electric Showers and Pumps Policy (November 2017) | 388.55 KB |
| Electrical Shower and Pumps Picture Version Policy (November 2017) | 441.81 KB |
| Electrical Safety Policy (March 2016) | 411.48 KB |
| Energy Policy | 106.71 KB |
| Enhanced Repairs Policy (July 2017) | 244.86 KB |
| Eviction Policy (March 2018) | 453.93 KB |
| Fencing Policy (July 2016) | 414.27 KB |
| Fire Safety Policy (January 2019) | 526.55 KB |
| Flexible Working Policy | 171.29 KB |
| Flytipping Policy | 395.46 KB |
| Former Tenant Arrears and Write Off Policy (November 2017) | 243.91 KB |
| Garage Policy Picture Version (November 2017) | 391.58 KB |
| Garage Policy (November 2017) | 339.8 KB |
| Garden Scheme Policy (January 2019) | 350.54 KB |
| Gas Safety Policy (November 2015) | 316.04 KB |
| Hazelhurst Court Allocations and Lettings Policy (May 2017) | 527.66 KB |
| Hazelhurst Court Rent and Service Charge Policy (May 2017) | 261.65 KB |
| Hazelhurst Court Mobility Scooters Policy | 341.52 KB |
| Hazelhurst Court Pet Policy (May 2017) | 160.91 KB |
| Health And Safety Statements Of Intent Policy (March 2018) | 217.93 KB |
| Internal Decorations Policy (November 2014) | 226.39 KB |
| Joint Tenancies Policy (April 2010) | 188.36 KB |
| Leasehold Major Works Policy (September 2017) | 356.17 KB |
| Leasehold Management Policy (September 2017) | 370.43 KB |
| Legionella Policy (July 2016) | 406.52 KB |
| Lighting Protection System Policy (November 2017) | 327.62 KB |
| Lighting Protection Systems Policy Picture Version (November 2017) | 312.62 KB |
| Management Transfers Policy | 98.32 KB |
| Minibus Policy (November 2017) | 701.63 KB |
| Mortgage References Policy | 74.33 KB |
| Mutual Exchange Policy (May 2015) | 311.25 KB |
| Parking Policy (September 2017) | 361.52 KB |
| Passenger Lift Policy (November 2017) | 243.59 KB |
| Passenger Lift Policy Picture Version (November 2017) | 518.42 KB |
| Pest Control Policy (November 2016) | 396.58 KB |
| Group Data Protection Policy (May 2018) | 401.42 KB |
| Phoenix Standards (May 2016) | 642.76 KB |
| Property Reclassification Policy (March 2015) | 347.37 KB |
| Property Reclassification Policy - Easy Read (March 2015) | 469.28 KB |
| Recharges to Residents Policy (November 2017) | 343.32 KB |
| Rent Arrears Policy (November 2017) | 354.51 KB |
| Rent Setting and Service Charges Policy (March 2015) | 187.13 KB |
| Property Reclassification Policy (March 2018) | 640.89 KB |
| Resident Scrutiny & Tenant Panel Recruitment Policy (November 2017) | 159.62 KB |
| Responsive Repairs Policy (January 2019) | 387.1 KB |
| Rent Setting and Service Charges Policy - Easy Read (March 2015) | 436.71 KB |
| Right to Acquire Policy (November 2018) | 343.41 KB |
| Right to Buy Policy (November 2018) | 349.61 KB |
| Safeguarding Policy (November 2017) | 180.2 KB |
| Squatters Policy (June 2013) | 214.48 KB |
| Storage Shed Policy (November 2018) | 265.15 KB |
| Succession Policy (March 2018) | 487.51 KB |
| Supporting Residents At Risk Policy (March 2018) | 471.99 KB |
| Tenancy Assignment Policy (March 2018) | 477.91 KB |
| Tenant Support Services Fund Policy | 472.81 KB |
| Tenure Policy (November 2018) | 349.61 KB |
| Translation and Interpretation Policy (November 2015) | 329.46 KB |
| Transport Assistance Policy (November 2017) | 349.5 KB |
| Tree Maintenance Policy (January 2019) | 263.88 KB |
| Under Occupation Policy (January 2010) | 133.97 KB |
| Unauthorised Occupant Policy (November 2014) | 161.3 KB |
| Voids Policy (June 2007) | 82.76 KB |
| Whistleblowing Policy (November 2018) | 518.66 KB |
