 Abandoned and Unauthorised Vehicles Policy (March 2019) | 269.63 KB |
| Aids and Adaptations Policy (November 2017) | 218.62 KB |
| Allocations and Lettings Policy (July 2020) | 204.58 KB |
| Allocations and Lettings Picture Version | 580.63 KB |
| Anti Bribery Policy (Nov 2018) | 611.72 KB |
| Anti-fraud and Corruption Policy (November 2018) | 434.88 KB |
| Asbestos Policy (May 2019) | 405.09 KB |
| Asset Management Strategy Position Statement (July 2020) | 234.44 KB |
| Assignment Policy and Procedure (September 2020) | 182.97 KB |
| CCTV Policy (November 2019) | 161.96 KB |
| Community Volunteers Policy (January 2021) | 174.06 KB |
| Compensation Policy (Sept 2019) | 193.63 KB |
| Complaints Policy (November 2020) | 210.63 KB |
| Conversion of Green Spaces to Parking Policy (May 2019) | 260.78 KB |
| Decant & Temporary Transfers Policy (November 2020) | 179.7 KB |
| Discretionary Reduction in Major Works Service Charges (July 2020) | 178.43 KB |
| Disposal of Assets Policy (November 2017) | 337.04 KB |
| Domestic Abuse Policy (March 2019) | 268.56 KB |
| Door Entry Fob Management Picture Version Policy (November 2020) | 274.03 KB |
| Door Entry Fob Management Policy (November 2020) | 145.35 KB |
| Electrical Safety Policy (July 2020) | 257.4 KB |
| Electrical Shower and Pumps Policy (November 2020) | 208.45 KB |
| Electrical Shower and Pumps Picture Version Policy (November 2020) | 304.7 KB |
| Enhanced Repairs Policy (July 2017) | 244.86 KB |
| Eviction Policy (September 2020) | 146.4 KB |
| Fencing Policy (July 2020) | 161.15 KB |
| Flytipping Policy (July 2019) | 230.08 KB |
| Former Tenant Arrears and Write Off Policy (January 2021) | 146.91 KB |
| Garage Policy (September 2020) | 149.54 KB |
| Garage Policy Picture Version (November 2020) | 269.37 KB |
| Garden Scheme Policy (January 2019) | 350.54 KB |
| Gas Safety Policy (May 2019) | 350.34 KB |
| Group Data Protection Policy (May 2018) | 401.42 KB |
| Group Fire Safety Policy (May 2020) | 229.74 KB |
| Hazelhurst Court Allocations and Lettings Policy (November 2019) | 288.33 KB |
| Hazelhurst Court Mobility Scooters Policy (November 2019) | 161.45 KB |
| Hazelhurst Court Pet Policy (November 2019) | 143.52 KB |
| Hazelhurst Court Rent and Service Charge Policy | 166.01 KB |
| Home Ownership Arrears Policy (March 2019) | 342.82 KB |
| Home Ownership Management Policy (March 2019) | 355.39 KB |
| Internal Decoration Scheme Policy (May 2019) | 264.4 KB |
| Leasehold Hardship Buy Back Policy (July 2020) | 191.65 KB |
| Leasehold Major Works Policy (July 2020) | 167.32 KB |
| Legionella Management Policy (July 2019) | 282.6 KB |
| Lightning Protection System Picture Version Policy (November 2020) | 188.67 KB |
| Lightning Protection System Policy (November 2020) | 187.58 KB |
| Managing Unacceptable Behaviour Policy (March 2021) | 206.39 KB |
| Minibus Policy (November 2017) | 701.63 KB |
| Mobility Scooters Policy (November 2019) | 174.77 KB |
| Mutual Exchange Policy (May 2019) | 455 KB |
| Parking Policy (September 2017) | 361.52 KB |
| Passenger Lift Policy (November 2020) | 154.75 KB |
| Passenger Lift Policy Picture Version (November 2020) | 283.97 KB |
| Pest Control Policy (July 2019) | 164.75 KB |
| Phoenix Standards (May 2016) | 642.76 KB |
| Property Reclassification Policy (March 2021) | 194.62 KB |
| Property Reclassification Policy Picture Version (March 2021) | 567.01 KB |
| Reasonable Adjustment Policy (March 2021) | 212.02 KB |
| Recharges to Residents Policy (September 2020) | 171.79 KB |
| Rent Arrears Policy (September 2020) | 164.61 KB |
| Rent and Service Charge Policy (March 2021) | 166.48 KB |
| Resident Scrutiny and Tenant Panel Recruitment Policy (Sept 2019) | 151.95 KB |
| Responsive Repairs Policy (January 2019) | 387.1 KB |
| Right to Acquire Policy (November 2018) | 343.41 KB |
| Right to Buy Policy (November 2018) | 349.61 KB |
| Safeguarding Policy (Sept 2019) | 274.41 KB |
| Service Charter (July 2020) | 406.43 KB |
| Shared Ownership Eligibility and Affordability Policy (March 2019) | 344.71 KB |
| Shared Ownership Rent and Service Charge Setting Policy (March 2019) | 345.63 KB |
| Shared Ownership Staircasing and Resales Policy (March 2019) | 355.07 KB |
| Storage Shed Policy (November 2018) | 265.15 KB |
| Succession Policy (September 2020) | 187.25 KB |
| Supporting Residents At Risk Policy (March 2018) | 471.99 KB |
| Sustainability Policy (January 2018) | 244.42 KB |
| Tenant Support Services Fund Policy (March 2018) | 472.81 KB |
| Tenure Policy (November 2018) | 349.61 KB |
| Tenant property improvements and alterations policy (November 2019) | 190.36 KB |
| Translation and Interpretation Policy (May 2019) | 291.88 KB |
| Transport Assistance Policy (November 2017) | 349.5 KB |
| Tree Maintenance Policy (January 2019) | 263.88 KB |
| Whistleblowing Policy (November 2018) | 518.66 KB |
