Frequently Asked Questions

Here are some of the more frequently asked questions about the Community Chest.

If you can't find the answer you're looking for, please don't hesitate to contact us by emailing

What is the Community Chest?

The Community Chest was set up in 2013 to fund projects that will make a difference to the Phoenix community. Since then, we have awarded £800,000 to over 70 projects which have supported our residents and the wider community in many ways. Previous projects have covered a wide range of activities, from family away days to African drumming classes.

We believe that these projects help create a stronger community and support our residents to gain new skills and access experiences and opportunities that may otherwise not be available.

The Community Chest was awarded the 24housing Community Achievement award in 2015. 

How much funding is available?

Up to £100,000 of funding is available each year, and applicants can apply for smaller grants of up to £2,500 or large grants of up to £20,000.

Applications for the 2021 Community Chest open in January and close at midday on Friday 5 March 2021.

Who can apply?

Anyone can apply! We welcome applications from Phoenix residents, local businesses and voluntary organisations. All you need to do is demonstrate that Phoenix residents support your idea and that the project will benefit people in our area.

How do I apply?

To apply, please complete the application form and return this to us by midday on Friday 5 March.

It is important that you read and understand our funding criteria before submitting your application. 

What are the terms and conditions for funding?

You must be able to demonstrate that your project will improve the lives of Phoenix residents. To find out more about our residents and the community have a look at our Community Insight report.  

You need to be able to clearly show how you will monitor the outcomes of your project and the evidence you will use to achieve this.

If you are successful in your bid for Community Chest funding, you will be required to attend our setting up your project workshop on Thursday 20 May. This training will also include safeguarding training.

Can I put forward more than one project for funding?

We can only accept applications for one project. 

Who decides which projects receive funding?

As a resident-led organisation it’s important to us that residents lead this process. Residents set funding priorities for projects, help shortlist them and vote for their favourites. 

Our evaluation panel reviews the applications. The panel includes Phoenix residents, Board members, and young people as well as external representatives from the local Ward Assemblies and Voluntary Sector.

The panel decides which small grant applications will be funded. 

Large grants are awarded subject to a two stage process. At stage 1, the evaluation panel will review and score all applications. The highest scoring projects will proceed to stage 2 where they can promote their project through a 2-minute video which will be hosted on our Youtube channel and website. The funding for large grants will be decided by Phoenix tenants voting for their favourite project(s) by postal, telephone or online vote.

Find out more about our scoring process on page 4 of the criteria document

What support do you offer successful projects?

We are able to acknowledge and publicise your grant award and the nature of your project or event:

  • on our website 
  • on our Twitter and Instagram feeds (@phoenixtogether)
  • in our quarterly email and print resident newsletter (Phoenix Flyer)
  • in other marketing emails
  • in a press release to local media.

If accurate and approved content is provided to us in good time we can promote events or opportunities to our residents and broader community via:

  • our website
  • twitter accounts
  • press releases
  • the media screen at The Green Man (subject to COVID-19 restrictions)
  • the Phoenix Flyer

We are also happy to display leaflets (created and supplied by the grant recipient) in the Green Man reception area and may be able to arrange displays of posters (created and supplied by grant recipient) on our estate noticeboards. 

How do you monitor the impact of the projects?

We ask that every project clearly outlines how they will measure the impact of their project in their application from the very start. It is very important that you provide evidence of the impact of your project. This might be by including an evaluation form for project participants to complete at the beginning and end of the project.   

There is more information on how you might monitor your outcomes in the application toolkit.

We will also monitor the number of Phoenix residents who are involved in projects. We will expect that priority will be given to Phoenix tenants and leaseholders followed by people who live in the Phoenix area only.